Comments from Our Customers
From: A.J. Anaya NY USA
I received everything as ordered. The boots are beautiful - better
than I expected. I was also impressed with the level of service from your
company. I make most of my purchases on-line. The courtesy call was
unprecedented, and greatly appreciated.
From: Wayne Sheese Illinois USA
Received the boots today ,they are the most comfortable boots I have ever had. I
will be ordering more from you in the future. The delivery time was fantastic
,I will be telling everyone I know about your boots. Thanks again.
From: Alan Hay Durham UK
I'd just like to add my thanks and appreciation to your many happy
customer comments. I am pleased to say that I have received my Kangaroo
Craftsman Boots, and they fit like a glove and feel like a million dollars
(Australian of course!) Thanks also for your kind cooperation and advice
regarding arranging delivery to England, in order to coincide with my return
home on leave, your timing was spot on. Please feel free to use this email as my
recommendation for Boots On Line., your excellent, friendly and helpful
sales service deserves acknowledgement, look forward to ordering again in very
near future.
From: Jaime Gill UK
For your info the Drover boots are perfect for my feet and I don't think I've
spent a whole day wearing anything else since I received them. Your
marriage of Yard boot toughness with Blaxland style is my absolute perfect
statement of comfort and style in one. I'll be in touch re a pair of black
'best boots' when the heels are worn down.
From: John D. Duncan
Georgia USA
I just want to say you run a top-notch business! I didn't believe that you could
have my boots to me in less than a week all the way in Georgia, but here they
are. Even having to email a correction from what I ordered, you not only fixed
my error but there was no delay whatsoever. I am most impressed! As for the
boots, I cannot believe how comfortable they are the very first time you put
them on. I'm the envy of everyone at my office now! The product is great, and
the service was fantastic. Now I just need to convince my wife that I need
another pair!
From: Aaron Hegde California USA
Thanks so much for your wonderful service. I remember the first time I bought my
boots from you. I had read all the reviews from the most satisfied customers
ever. I got to find out just how true those comments were, when I received my
boots. But now, as I order my second pair all I can do is marvel at your amazing
service. I was a little confused and ordered an incorrect size from your
website. But I could not believe it when I received a call confirming the size
of my boots, which helped me realize that I had ordered the incorrect pair. For
you to catch the error by looking through your records of my previous purchase
is above and beyond what anyone could even hope for, especially from an online
store. I will be sure to stop by your retail store and meet you wonderful people
on my next trip to Australia. Thanks again.
From: William M. Smith Florida, USA
I was delighted to receive your shipment today containing the RMW French Veal
Craftsman Boots. They are magnificent, just the color I was looking for. I now
own three pairs of RMW Craftsman Boots all of which are a delight to look at and
to ware. They are without a doubt the most comfortable and the best looking
boots I have ever worn. My collection of RMW boots should be near complete this
coming March when the Black French Veal Craftsman Buckle Boots I have ordered
are due. The only thing left will be a pair of RMW full-quill ostrich boots. I
will place that order when I have saved the funds to purchase them. In addition,
I love the full length drought-buster rain coat w/ hood, Coolabah Hat w/ Croc.
Hat Band, the RMW plaited kangaroo belt, the RMW Trophy Buckle, and the moleskin
jeans. I am now a proud walking advertisement for R.M. Williams and for Boots On
Line.
From: Jens Curtis
I discovered RM Williams boots while on leave to Australia from Iraq a couple of
years ago. My wife met me in Sydney for much needed rest and relaxation. She
assisted me in purchasing my first pair of RM Williams boots. I fell in love
with the fantastic fit, and my wife loved the style. I immediately put miles on
them sightseeing throughout the city and the countryside.
My wife asked me what I wanted for Christmas this year and I said- " A second
pair of boots" and was pleased to find your website. You and your staff should
be commended for your outstanding service. Only four days from initial order to
front door delivery in the US. I was a bit concerned ordering boots without
trying them on, but the fit and finish are as exact as my first pair. Simply
Stated: Your product, price and service are awesome.
From: Steve Garger
Just ordered
another pair for myself , since I gave my brown boots to my stepson. That'll
make a pair for him, three pairs for me (counting the one I just ordered), four
pairs for my wife Kathy, one pair for my friend Joe (who then ordered a pair for
his brother and a pair of workboots for himself) and a pair of your WIDE boots
for my Hobbit friend, Pat. So there's somebody in New York who has happily
ordered 10 pairs and been directly responsible for getting 2 more pairs of your
boots ordered. That's twelve pairs of boots and I think that should make your
comments page!! :>
From: Rob Shayer
Boots arrived yesterday and are perfect (they will get their first
outing on my wedding day later this year). May I thank you and your team for an
efficient, high-quality, and fully satisfactory service.
From: Rachel Chapel
Thank you very much - the boots arrived this morning and I am already
wearing mine!!
The 'leap of faith' was justified and I shall be recommending you to as many
people as possible.
From: Alex
Just to let you know my boots arrived here in the UK this morning. I
am now the envy of the office wearing them with my shirt & tie! Many thanks for
the excellent service.
From: Troy
I received the boots and belt today and they are great. Everything
that I expected. The toe shape and heel was exactly as I had hoped, and the fit
is perfect.
From: Paul Thomas.
I just wanted to drop you a line to say my boots arrived last week
just prior to the bank holiday weekend over here. They fit perfectly. I have
never written to anybody before complementing them on their service, it's
probably because, I like you, am in an industry which is client facing and I
have extremely high standards. Because of this, I am pretty much disappointed by
the levels of service that I get from most companies.
I would just like to say that the service that you give is just simply the best.
From e mailing me back with my query on sizes within hours to calling me at home
to check that I was who I said I was from a security point of view, to sending
the tracking details so I could check the boots on route, to my boots arriving
ahead of when they were due. Quite simply its been a pleasure to deal with you
and your company. I look forward to buying some more products in the near
future.
From: Doug Menuez
You must get tired of hearing this, but these are the best damn boots
I've ever bought! And I was born in Texas so I've been through a lot of boots. I
am going to be back soon for a couple more pairs. And the catalog is great with
a lot of good stuff too. Thanks for having such a great business.
From: Jacquline Nicholls
Firstly I should like to thank you for the speed with which you delt
with our delivery. The same day I ordered the full length draught breaker from
you I order some CD's from a local company. The jacket arrived today, the CD's
have yet even to be despatched!
Secondly, for the quality of your goods. They exceeded my expectations and I
shall in future recommend your company to all my friends.
But lastly I wish to thank you for the great customer care I recieved, in your
polite phone call and up dating email. Yours is a kind of customer care laking
greatly over here in England, and my family and I will allways bare your company
in mind when making future purchases.
From: John Adams UK
We received our order today and would like to thank you and your
staff for a very professional and speedy service. It has been a pleasure
dealing with your company and we will recommend you to our friends and family.
The boots, keyring and polish are of really fine quality and we look forward to
getting many years of use out of them and we also can wait to buy more items
from you. Please thank all your staff. Its a shame that Britain cannot
come up with the quality and the service that you offer in Australia.
From: Alan Finlay UK
Received my boots yesterday (Friday). Once again, your service is excellent and
i am delighted with the boots.
Your attention to detail when it comes to customer service is the best I have
ever experienced. If I can ever justify a third pair, I will be back!! I
recommend you to all my friends.
From: cavecanum Astoria NY
Got 'em. Wow, that was quick! It is sweltering in Manhattan and I don't care. I'm wearing the moleskins and the boots. Unbelievable. It's as
though you had them made to measure. Heretofore it was Levis and Luccheses but from now on it's R.M. Williams all the way. You will definitely be
hearing from me again.
From: parknye Omaha Nebraska
Please forgive me for not writing sooner to tell you how thrilled I was to receive the package from your shop. I have been enjoying the R.M.'s items for several days now and have not had a chance to write and thank you. I don't even remember the exact day the package arrived but it was very soon after you sent it! And thank you for the catalogue, I am already planning my next order. I think I also forgot to share that I have a Moleskin jacket as well and find it is more than adequate for handling even our cold winters here! So thank you again for your wonderful service. As you can see, I am a huge fan of R. M.'s merchandise and am so happy that I can now order things easily from abroad.
From: MFHLaw Grand Rapids MI
Just wanted to let you know that the boots arrived three days after they left you guys. I am duly impressed with both your service and the boots!! They fit great--
exactly as your staff advised on the sizing. In fact, they are much more comfortable than much more costly boots in the same style I tried on last time I was in London. I'm glad I waited and found you for the Real "RMs". Expect me to order more in the future. A fellow certainly needs to add black and suede and some gardening boots to his RM collection, doesn't he?
From: LouVC3 AnnandaleVA
Thanks Barry, got them...love them...very comfortable...highly
recommeded dress shoe!!!
From: Kencreigh Washington DC
Incredible. I ordered my boots on Monday afternoon and they just arrived here in Washington, DC - Thursday at 12 o'clock!! They fit perfectly. They're beautiful. Thanks for such a positive experience.
From: alicia Surrey UK
Boots arrived and fit perfectly, I cannot believe how excellent your service is. I am already recommending it to all my friends and will shortly be ordering some jeans.
From: saffronj Fayetteville NC
I received my two pairs of boots (Gammon & Gardner) and my moleskin shirt, and I can't begin to tell you how pleased I am. Everyone loves the look of the boots especially the Gammon, and I get many comments. But the best reward is how great they feel on. I had almost no "break-in" period with them. I'm passing your catalog around at work and hopefully you will have more customers signing on.
From: mick06 Chester NJ
Got the boots today, love 'em as usual Thanks so much for such great attention. Stay tuned for the next pair
From: prosperity2000 Colorado Springs
CO
My hat is tipped to a job well done. i received my boots and they are fantastic. I'm a stickler about quality, comfort and fit and your boots get an A+ in all categories. My Academy Award for Best Boots and Customer Service goes to Barry Michaels at Boots Online.
From: spfreeman San Jose CA
Boots received Friday last (Sat p.m. your time) and fit fine. Many thanks for your fine service, and the great product. If Amazon.com could operate their business like you do, they'd actually be making money, but then, we couldn't have that. Whatever would happen to their stock price?? Thanks again,
From: jamieshap Wayzata
MN
Barry I recieved mine and my wife's boots. I want you to know that we are both very happy with them. They fit perfectly and my wife is also very happy with the syle. This was my first internet purchase and I am pleased to say it worked out perfectly. I am sure you will be hearing from me soon because I think I will need some dress boots.
From: drjacks Bethel Park PA
The boots arrived Friday- DHL provides unbelievable service, two days from Australia. Your boots are the only shoes that rival tennis shoes in comfort- guess that's why these are my third pair. Also thanks for the new, expanded catalogue.
From: anvilcrafts Redondo Beach CA
My belt arrived yesterday, it is absolutely beautiful (as I knew it would be)! I am LOVING my boots and will for years to come!! Thank you for all of your help and excellent service, it was a pleasure dealing with you, and I still can't get over how quickly my boots arrived!! I've got my eyes on those Desert Santa Fes... Thank you again, and take care!!
From: BROWN.JAMES
Germantown TN
Barry, got the boots and have finally found what I have been looking
for in a boot..the absolute best fit I could possibly have gotten from a
boot..and I didn't even try it on...I would say they fit more like a sock than a
boot
From: David Perry
Stratford upon Avon Warwickshire
Just a quick line to thank you for the service your company has offered. A very impressive Web Page with great content. A fast and efficient postal service. But best of all fantastic boots. all the best
From: anvilcrafts Redondo Beach CA
WOW!!!!! My boots arrived Friday afternoon, about 3PM!!! THAT WAS FAST! Our local mail delivery takes longer. They are absolutely beautiful, so comfortable and just perfect!! I did not want to take them off to go to bed last night. My boss and everyone in the office upstairs were SO impressed, hopefully you will be shipping more boots to our part of the world very soon. What a beautiful catalogue, too, I want one of everything!
From: adriennewooley Beaver Falls PA
I absolutely love my boots!! I can't imagine how you can get them to fit so well. And I can't wait to get some more!!
From: ckhatchikian New York NY
My boots arrived today, and I just wanted to thank you for your great service. It really is quite amazing that the boots could get here from the other side of the world in a week without any trouble! They probably would have been here sooner if we hadn't had all the snow that we had this week in the U.S.
From: nohmane
Salt Lake City UT
Rest assured that you have a lifetime customer. Your phone call on the day of my order left me quite impressed that boots on line was a first class outfit that values their customers. Thank you for your personal attention to my order.
From: CPorreca Livingston NJ
Thank you for the update regarding your receipt of my return. Again, your level of service is outstanding. I really love the boots. They are breaking in really, really nicely, and are extrememly comfortable. There may be another pair in the works for me sometime soon. Best wishes for a successful 2000! I look forward to doing business again. I am spreading the word of your products and customer service to my friends.
From: meadow Menasha WI
These boots are not only the most fashionable I've ever seen,but also a comfort fit. I wish I had been aware of R M Williams long ago. I purchased several pairs of elastic-side cuban heel boots from other sources in my haste to own what you offered all along. Needless to say, I received ill-fitting footwear of poor quality. Thanks. You have a new customer.
From: oldhome
Oneonta NY
Well, I received the boots on 1/10, came home from work and there they were.
Tried 'em on, thought 'not bad.' Wore them in the house that evening, took the
plunge and wore them to work the next day. Wore them ALL DAY, no problem.
THought, this is too good to be true, I'll wear them tomarrow and see if I am
crippled. By mid day the 2nd day I knew it was love. They are wonderful, I am in
shock that they fit and are starting to conform to my feet. I feel like I have
something special and am very happy with the whole experience. It was fun and
had a great outcome. Best regards
From: bgiustina East
Hartford CT
Unbelievable!!!!!! Thanks for the boots they fit
perfectly and are most comfortable. I love the tracking system you provided we watched
them travel from Australia on Tuesday through delivery to Connecticut on Friday, it was so
much fun. I'm sure I'll be ordering more at a later date. Again thanks for the
excellent buying experience.
From: SuShore Fayetteville AR
Dear Barry, thanks for the boots!! They arrived this morning. I'm
wearing them around the house now--with shorts, since it's supposed to get up to 90
degrees today (and tomorrow and the next day...) So I probably won't be wearing them
outside for a little while. But oh, how comfortable they are!! If my feet could smile,
they'd be smiling. They're also very beautiful. You were right about the size--they're
perfect.
From: JFruhmann Bethlehem PA
Barry- I was sure from your previous quick responses that you never slept.
Now I am convinced. My boots were delivered on 23/6. The fantastic part is that the
waybill was dated 22/6. One day from Australia to Pennsylvania! Zounds and gadzooks! The
boots are also every bit as fantastic. Thanks for providing the best "world
class" service I have ever experienced. I'm sure to follow-up with an order for the
ladies in our house.
From: djpanish Norristown PA
Dear Barry: I placed my order for a new pair of boots last Wednesday and I
already received them on Monday. That is what I call service and all the way from
Australia! This is my first pair of your boots and the reviews were right. They fit
great.
My wife thinks they are a little strange looking but that is only because we don't
normally see boots like this in the United States.Thanks for the service. I am looking
forward to placing my next order with your for a pair of pants. Take Care.
From: colin.mumford Edinburgh UK
The Woomera boots arrived safely yesterday. Thanks for keeping me informed
while you were waiting for them to get to you from R M Williams. Brilliantly useful on the
motorbike, and quite a bit cheaper than buying them in the UK.
From: prevans Saint Louis MO
The boots arrived this morning and they are beautiful and fit perfectly.
What a small world we live in today. I placed my order over the weekend and it arrived in
St. Louis to my delight this morning! One would never know that you are located half way
around the world from me! This was a fabulous purchasing experience. My hat is off to you!
From: SWOOD104 Soledad CA
Hi Barry - Wow! That was fast -- the boots arrived today! They are
wonderful.
From: ediamond Chicago IL
My boots arrived yesterday and i am wearing them today. they fit even
better than the last pair I bought. I'll know for the next pair. The kangaroo leather is
awesome, and the shoes smell great. It reminds me of my grandfather's office of many years
ago. He was a salesman who sold shoe finishing chemicals to shoe facotries in New England.
You and RM Williams have done it again. It's funny, because when people ask me where I buy
shoes, I say "Austrailia." The looks they give! Even though I have found a few
stores in the US that are now beginning to carry RM Williams, your prices and added value
are too good to pass up. Thanks again, Barry.
From: CusDer Decatur IL
you sent them sun am, they got here wed am. around the world in 72 hours.
they really do feel as though ive had them for years. bravo. cusder
From: drduck Memphis TN
That has to be some of the fastest shipping I have ever heard of. I had
barely gotten your email when the truck pulled up to my house with the boots. The fit is
excellent and very comfortable. Thanks for your help. My wife wants me to order her a pair
soon. I will contact you about that soon.
From: pip Braintree UK
Just a quick note to let you know that the boots and belt have arrived
safely. I wanted to let you know how impressed we were with your friendly, speedy and
efficient service. We will definitely be doing business with you again as the Missus has
decided that she wants a pair!
From: GLawson Brooklyn NY
Dear Barry-- It's little short of a miracle. Wed evening here and I write
to you weariing a brand new way way great pair of RMs and brand new moleskin strides (33
might be a bit tight but good incentive to lose a few pounds, and a lesson in
never shorting waist size, despite vanity).
From: j_sedgwick Connel Scotland
Barry, Boots arrived last weekend. They are the ant's pants, the bee's
knees and not to mention the dog's b*****. They're so comfortable it's a sin to take them
off. Thanks for the great service.
From: Jim R., Delaware, USA.
Hi Barry, I received the boots (B500C- Bushman, Cuban Heel) on
Friday, April 2 at 9:00am Eastern Standard Time. Talk about fast! The boots are really
great! They look terrific! The quality of the workmanship far surpasses what I expected!
The fit is superb, and they're REALLY comfortable! I've been wearing them since I received
them with no “break-in” problems! I love them! I’ll be sure to tell my
friends about you when they ask where can they get their own pair. Thanks for such a
speedy delivery and high quality product!!!!!!
From: dwilcoxe Urbana IL
Wow! The moleskins are fantastic and fit perfectly! I am very pleased! It
is very difficult for me to find clothing that suits my tastes and fits properly. I am
certain I will be ordering from you again! My only question is, How on earth did my order
arrive so quickly?! To go from Australia to Illinois in three days is simply unbelievable!
Your service spoils your customers and makes
it difficult to tolerate other suppliers.
From: elspethg Inverness Scotland
Many thanks for your prompt and attentive service - I received the boots
yesterday and am delighted with them. Thanks for the polish and the very tempting
catalogue which I am sure will result in further purchases from you!
From: bruno-5 Paris France
Dear Barry, i just received my boots they are great and fit perfectly i
thank you for the service and plan to order again soon...
From: SHill36153 New York NY
Barry- I got the boots today. They're great. It's a shock that this whole
transaction took place in less time than it would take for me to get to sydney. Its better
than shopping. Thanks for making it easy. I'll spread your name.
From: rbucklo Santa Monica CA
Hi Barry - At first, I had my doubts about ordering from a company halfway
around the globe, but after seeing a pair of boots I liked on your Website, I felt I had
to try it. Well, my fears were unfounded. You guys are the greatest! I placed my order
Sunday afternoon, and by Wednesday morning, I was the proud owner of a new pair of boots.
I must say that I am very
pleased with the quality of your product and your excellent service. I do plan to order
from you again sometime in the future. Until then, thanks again for everything.
From: Carol Putnam Valley NY
Barry, I can't thank you enough. The hat arrived yesterday. Just what we
wanted. Now I have to wait until his birthday in August to give it to him. I hope I don't
forget where I put it. You can be sure we will recommend you to anyone who wants things
from Australia. Hope your summer has been fine and you're the greatest. THANKS.
From: tallulah-rua New York NY
Barry, I got the boots before I got the emailed invoice. They're
great.I'll call soon for another order. Thanks for your great service, and please say
hello for me to the best, friendliest city on earth!
From: MCHUGH Memphis TN
The boots are on my feet this very second. They are fair dinkum (if that
is a good thing). They were delivered at lunch time Wednesday. I came home, put them on,
and went to show them off. They seem to fit perfectly. I am yet another satisfied
customer. Thanks for all of your help with my order.
From: rl11
Sanderson NT Australia
I received the boots earlier this afternoon. They fit perfectly. You may
not remember me, I ordered a pair of RM from you back in 1996. And thanks for the shoe
polish.
From: gaetano
St. Louis MO
I got the boots and the jeans. Thanks. The jeans are great. Today I am going to deliver my
present (the boots). Thank you once more for your help and efficiency.
From: ricey Tiverton Devon UK
Barry, they arrived 6pm Monday, incredible and brilliant service. Thanks.
From: brumberg
Paris France
HI. Thank's for your mail.The boots are fantastic!!!
From: acrombie
Sai Kung Hong Kong
Just to let you know my boots arrived last night. Excellent service.
From: LarryP0555
South Euclid OH
Barry; I have received the shoes you sent, and all I can say is they are all that I
expected. They fit well, and look great. I showed them to a friend, who years ago used to
make shoes in Europe. He said that they were reminiscent of shoes made in Germany, prior
to the war. He was surprised that quality is still alive in this age, and from Australia.
Thought I would pass that on. Thanks.
From: Ned
New York NY
Barry: The boots from Richmond, Australia reached Richmond, VA, and they are a huge hit.
Thanks for all of your help and prompt replies. This is the way E-business should be
performed.
From: wiggles Apple River IL
Barry, we received the boots from Australia today ... thanks so much for
allyour help. They are a perfect fit!!! Lyle, my husband, had to put them on and wear them
already ... said he was breaking them in.
From: univex
Downers Grove IL
The Kangaroo Craftsman boots are so cool, I love them. The fit is great and
they are so comfortable. I appreciate your help with my order
From: Geri Sculley
Two things - 1. Still puzzling over the fact that you can ship boots from Australia and
get them here in four days while the local Post Office takes two days to get a letter
across town.and 2. How did you get so smart? The boots are the perfect color, style AND
fit. No, seriously. They are fantastic. Exactly what I wanted. Thanks again
for all your help.
From: Damian Gill
The boots arrived yesterday in great shape.I am delighted with
them.You can expect further orders from me,my wife and the kids.
From: David & Cheryl Whitehouse
A very big thankyou for getting our order to us so
quickly. Our parcel arrive late yesterday afternoon and it was like Christmas. My
neighbour loved her boots so much I think she wore them to bed. She is wanting to get
another pair and her husband would also like a pair so we will probably be sending another
order through in the not too distant future. Everything else was great, especially the
mens shirts.
From: Alan L. Karras
The package arrived early on Friday
morning--incredibly fast service. Allis well with the boots--and thanks for the polish.
From: David Leven
Just a short mail to let you know the boots arrived
safely Monday morning. I haven't had them off since I got them! I don't think that I've
ever bought a pair of boots that were so comfortable straight out of the box. Bloody
fabulous! Thanks again both for the boots and for superb service,
From: Robert Copeland
I got the boots today (Monday 8-10-98) I will say
this, I couldn't have ordered a pair of anything from within the state o' Texas and got
them under two weeks.You didn't have my size on hand, you located some and got them right
out. Amazing.
From: David Michels
Got my boots yesterday and they are great. Very
comfortable, and arrived quicker than I expected. Thanks for your assistance in the
virtual fitting room.
From: Nick Henderson
Boots arrived at 9.45am this morning. Timing was
perfect as I have a v.important lunch today and my current pair of boots look a bit like
the one's on the cover of the box. Service was impeccable and thanks for the catalogue. I
will pass it around the office.
From: Mike Duarte
Thank you for everything. The boots fit great. I was
nervous about the size etc, as you know, but now I have 'No worries.' The polish is great
and I am pumped about that huge jar of Vegemite. Thanks a bunch.
From: Andreas Malmfalt
This must be a record!! I ordered Wednesday and I've
got my boots today, Monday, it's pretty far from Australia to Sweden, can it be more far
away??, the deliver guy phoned and they were delivered to my home, but there was no
problem. I'm impressed!
From: Brian Rance
Barry, thanks a lot. Just recieved my order for two
pairs of moleskins and a pair of boots. Definately worth the wait. I've now got something
decent to wear to work. Hurrah! for boots online.
From: Dr. Hans Schultze-Jena
I want to thank you shortly for sending those
R.M.Williams craftsmen boots to Germany, which arrived at my place on the 26th of May in
perfect condition. They fit perfectly, too, so I should be well equipped for quite a while
from now on.
From: Anders Kraft
It`s monday morning in Halmstad, Sweden, and I just
got my Turnout-boots from Linda. Like a child early on Christmasday I ripped the paper
from the box and put the boots on. Perfect. Excellent. Super. Thanks very much for your
great service,
From: Lars Jacobsson
Yesterday (tuesday) did our pants arrived in the
afternoon with a truck who stopped 4 meters from our door. It took exactly 1 week to get
them. I called PDE in Stockholm on monday and they said that they arrived to Sweden on
monday. The pants fit so well. We are so pleased. I don't think it was the last time we
ordered clothes from you.
From: Davies, Scott LTC
Barry:We received the hat last Wed. It looks really,
really great!! It fits great, and looks good on my daughter. It could not be any more
pleased than I am!!!! Thanks!!!!!!! Scott Davies
From: Robert Levin
The boots that I received are possibly the most
comfortable I have ever worn just out of the box. thanks for staying in such good
communication on this.
From: Nicole N
Hi Barry, Thanks for the follow-up call...i really
appreciated that level of customer service. Ok...so we totally love the boots. I bought
the black ones for myself (absolutely fabulous merger of style and quality)...and the
brown ones for my boyfriends birthday. We both think they're great, and can't wait for
them to have that "worn-in" look...so you can bet they'll be on our feet every
chance.
From: Eric Dezenhall
Barry, I got the boots and love them. Tell me, do
you make any like these for men with more pointed toes. I'm spoiling to order more. Also,
loved the socks. Eric D.
From: Karn, James
I received the boots yesterday from DHL. They fit
perfectly and I really appreciate the socks. They luck like very good quality. I have
already referred your name to several friends. Thanks for everything and I'll be ordering
another pair soon.
From: Helena Hammarberg
Barry, The Craftsman boots I ordered were deliverd
today 24 march at 09.45. They are perfect. Thanks alot. Your service is realy great. Kind
regards Helena Hammarberg, Stockholm, Sweden
From: rob holsen
Received the boots on friday, the fit is once again
perfect. thanks for all your attention. I look forward to doing business in the future.
Regards from San Francisco Rob Holsen
From: rdutcher
Barry -- boots received this morning (my Friday).
Your record still stands, they appear to fit perfectly and are exactly what I wanted.
Thanks for your prompt and personalized service. Perhaps I will set a R.M. Williams trend
in San Diego. Thanks again for all your help.
From: rob holsen
got the boots yesterday. thanks for your prompt
actions. polished them last night and wore them to work today. the fit is excellant and
look with a business suit is elegant. Thanks again for your prompt responce. Regards Rob
Holsen
Sender: John Scherff
Barry, I just got home and put on the Moleskins,
Without a doubt the MOST COMFORTABLE PANTS I think I have ever worn!! I really do like
them.
Thank you for your patience. JohnS...
From: Bruce Wells
Just thought I would let you know, I got my order of
your bushman boots yesterday and have been wearing them all day today. I usually have
trouble with new shoes being comfortable but your boots were comfortable from the moment I
put them on, and they look great too.
Thanks, Bruce Wells
From: Karen Gustavson
Barry,
Boots arrived Monday in perfect condition. Your wonderful service is a perfect match for a
really great product. Thanks for the oppurtunity to shop with you via the net. -Karen
Sender: John Scherff
Well Barry, We got the coat yesterday and are sure
our friends will be thrilled with it! It took NO TIME at all getting here. My wife already
has plans on saving for a pair of boots! Regards John...
From: Martin Snell
Dear Barry
Thanks for your e-mail message last week following
my order. I write to confirm that the boots were delivered this morning by DHL at 0845. I
am very grateful to have another pair of RM Williams boots and shall certainly place
another order with your firm for something else from the catalogue which you have
supplied. Thanks you again. With kind regards
Martin Snell
From: Paula_Gassmann
Hi Barry. I received the boots this morning. I love
them!! First of all, they smelled wonderful. They fit perfectly, and look great. I am
delighted.
Paula
From: Randall H. Niven
They came on Wednesday. 2 days from Victoria. Not
bad. My compliments on your excellent customer service. The boots fit great. Thanks.
Randy
From: Angela Huff
Dear Sir:
It's here. It's here. I received my package this week. I thank you for your time and
energy. You have made me very happy.
Thank you. Angela Huff
From: Mario Alexander Carl
Dear Barry,
Received my Woomera boots yesterday, they fit
perfectly. Just having a pair of Bass which I bought last year in Brisbane, I am now owner
of two pairs of RM Williams. They are great and my favourite shoes. Thanks also for the
exellent service.
Regards Mario Carl, Bonn, Germany
From: LAI
Thanks for the great service and the quality of the
boots. They are a very good fit. I wouldn't hesitate to order again.
Regards, Becky Lai
From: Thomas Bäckström
Thank You, the boots arrived ok, and they are superb
! The size is exact, and they are like a dream on my feets. I'll be back when I need
something more from You.
Best regards, Thomas
From: Stewart Speer
Just a note to let you know that my boots arrived and are without
a doubt the most comfortable boots fresh from the box I have ever tried on. They were
tough to get on the first few times but I have a fairly high instep so this was expected.
Anyway, they have stretched a bit so now they fit great.
A very satisfied Stu Speer
From: Mario Alexander Carl
Received my Woomera boots yesterday, they fit perfectly. Just
having a pair of Bass which I bought last year in Brisbane, I am now owner of two pairs of
RM Williams. They are great and my favourite shoes. Thanks also for the exellent service.
Regards
Mario Carl, Bonn, Germany
From: Jim Adlhoch
I finally wore out my pair of moleskins (after 13 years of
constant use!)
If you ever want or need help in marketing these here in Los Angeles, let me know -- they
are incredible! Some North Americans would cringe about paying $70+ for a pair of jeans;
however, if they could feel how comfortable they are, how they mold themselves to you, and
how depressing it can be when they finally START to show signs of wear after more than a
decade of use, they would buy a pair in, what we call, a "New York Minute!
From: Junji Gomes
Received the boots yesterday and we just want to let you know that we're very pleased
indeed! They were everything we imagined them to be and more! Trust that you will be
hearing from us again soon. What can I say? We're hooked! Thanks once again, Barry.
Best regards,
David & Junji Gomes
From: Stephany Cavatoni
Thanks so much for the awesome boots!! Your delivery
was so quick and the boots fit perfectly. I wore them the next day. I am telling all my
friends about my great experience. I definitely plan on buying another pair in the fall.
Thanks again for the absolutely fabulous service!!!
Stephany Cavatoni , San Francisco, California (USA)
From: David Goodfriend
I just got back from Ireland and the boots were
waiting for me. I really love them. They are beautiful and fit great. It was a pleasure
doing business with you. Something this nice is well worth a wait. I suspect that in a
couple of years you will be hearing from me again.
Thanks again for your fine boots.
David Goodfriend
From: LederCR
Dear Barry:
I received the Kangaroo Craftsman boots and they are outstanding. They are also a perfect
fit (I noticed the sizing was a bit different than the B530's) and I really like the
lighter weight. I can see why you wear them all the time now. I want to order a pair for
my son. I will call you as soon as I verify his size. Thanks again and have a great week.
Best regards,
Stuart
From: leighway
My boots arrived today and I could not be
happier,they fit like a dream.Many thanks for your exellent service and product.Until next
time..
Regards
Leigh
From: rodman
I received my boots last friday and they fit
perfectly. I appreciate the prompt service. I will refer my friends or anyone curious as
to what I have on my feet to you. Thanks
Rod Sawyer
From: Robin Urban
Order received! Thanks for everything, the boots fit
great, and the moleskins too. On Fridays my office has "casual day", and since
denim is banned, but nobody here has ever heard of a moleskin before, I plan to wear them
proudly. -- Robin Urban
From: William Forney
Barry,
I received the boots--they look great (and also very new compared to my old ones!)
Sincerely, Will.
From: Joe Budd
Barry:
Boots arrived last week -- perfect fits all around! Many thanks for quickly taking care of
this order.
Best,
Joe Budd
From: Maclain Todd
I recieved the boots I ordered yesterday and gave them to my mother for her birthday
today. She loves them and will wear them everywhere. I was especially pleased with the
fast service and reliable product.
Sincerely yours,
Maclain Todd, Winters CA USA.
From: Bill Gatewood
Received the boots yesterday and I am totally satisfied. I'm looking forward to ordering
my next pair from you via the Net. Thanks,
Bill Gatewood
From: Samuel Bercholz
Thank you for the prompt shipment of the RM Williams Craftsman boots. They arrived in less
than a week's time. Amazing! They fit perfectly and all is well. I'll be using your
service again and will recommend it to friends.
Best wishes,
Samuel Bercholz
From: Arie & Géke
Thanks for a really great coat, I love it! I can also recommend DHL for future use by your
company, they called in vain as I was at work. I phoned them and they came around the same
evening(8-8-96). I will distribute the enclosed flyers among my friends and collegues,
hopefully there is some more business for you.
With regards,
Arie H. Bos
From: ENS Tyler S Dunaway
I received the boots today and they are perfect. Everything from fit to looks is just what
I was looking for. Thank you for your outstanding service and product.
Sincerely,
Tyler Dunaway
From: paul l. isner
Received the boots....wore them yesterday and the day before--and I LOVE THEM! Honestly
can write have never had a pair of new boots or shoes so comfortable on the first wearing.
However they are too nice to wear every day. Would you please send me a pair of the WILLS
BOOTS in an American size twelve (12)? Again, thanks--you folks down under not only
produce some great films for the cinema, you make damn good boots!
Best regards!
Paul L. Isner - San Diego, California
P.S. Gotten' lots of compliments on them from folks around town--send more business cards,
please.
From: DRTOGA@aol.com
Barry---
I really enjoyed using my moleskins in Colorado. I am thinking of ordering some boots or a
3/4 length oilskin.
Barry Lessin
From: Jeannie Stanley
I really like the Gardener work boots. In the near future, I plan to order another pair.
Fred Stanley
Edmonton, Canada
From: poldark
Dear Barry:
I happened to be home today when the FEDEX truck pulled up with my order at 10AM with my
boots. I was surprised to get them so quickly! They fit perfectly, are great looking and
I've been
wearing them since I got them. I usually wear American cowboy boots and was happy to find
that your Australian boots are just as comfortable. I appreciate your help in insuring I
got a good fit. When people admire them I'll let them know where I got them. I hope to be
ordering again from you soon.
Sincerely,
Steve Chapin
From: poldark
Dear Barry:
I received my black bushmen boots yesterday. As with the brown pair I ordered, I am very
happy with them. I now have a pair that will match any clothes I wear. As before, thank
you with your help.
Best Regards,
Steve Chapin
Last Updated: 22 May 2006
sales@bootsonline.com.au
Copyright © 1995 Bootsonline.